Account Director

At LeasePlan, we are always asking What's next in mobility.

Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!

Company: LeasePlan

This is an exciting opportunity to join our team as an Account Director. You will be responsible for the strategic development of key accounts.

Role Purpose:
Responsible for the strategic development of key partnership accounts, creating, agreeing, and delivering strategic plans with customers, generating demonstrable value for our key customers and LeasePlan.

Role Specifics:

• Create and deploy the strategic business plan for each account and continuously monitor, measure and evolve where appropriate in line with client need and market/industry/legislation developments.
• Identify key decisions makers and build strong relationships at senior executive level. Undertaking regular meetings with the decision-maker to agree key objectives to maximise opportunities and future account development and prevent customer from re-tendering.
• Work closely with the Customer Relationship Manager to deliver all elements of the contract and to exceed customer expectations.
• Grow ‘share of wallet’ within portfolio of customers.
• Lead and implement contract renewals and re-tendering processes.
• Actively keep abreast of competitor, supplier, market and client industry activities and data.
• Build strong internal partnerships across LeasePlan particularly with the Head of Customer Services and across other LeasePlan divisions.
• Liaise with Propositions Team and Pricing Team to ensure the optimal solution is provided to the client in a cost-effective manner.
• Enhance personal development, attend conferences/industry forums and deliver presentations as agreed.
• Develop and build key stakeholder relationships within clients and suppliers to optimise potential growth opportunities.
• Responsible for managing within an agreed budget.
• Financial targets (units/profitability/cost etc. as detailed on commission plan).
• Achieve Customer Satisfaction target.

Knowledge & Experience

• Degree educated or suitable industry qualification/ experience led equivalent.
• Fluent in business English language - written and verbal.
• Working knowledge of core Microsoft applications (Word, PowerPoint and Excel).
• Strong commercial and financial awareness.
• Strong solutions-based selling experience within a business-to-business environment.
• In-depth knowledge of key activities within client service/customer service function.
• Ability to recognise highly profitable opportunities within existing accounts.
• Proven track record of developing internal and external networks via relationship management techniques.
• Experience of providing creative and innovative solutions for clients.
• Able to demonstrate a proven track record of significant achievement and continuous improvement.
• Able to demonstrate advanced presentation skills that are tailored to the needs of the audience.
• Experience of identifying, leading and coordinating virtual teams.
• Ability to apply a systematic and structured approach when managing a client change.
• Experience of actively participating in a team environment, whilst demonstrating the capability to work independently.

Why LeasePlan?

LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.

With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.

If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in oursustainability section
and our latestAnnual Report
.

Follow @NextGenLeasePlan on Instagram and LeasePlan on LinkedIn to check out what LeasePlanners are up to everyday!