Associate Principal-IT Architecture ServiceNow (Remote)

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview: Associate Principle of - IT Architecture - ServiceNow

This position may be done Remote (work from home).

• Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

Duties

• Guide ServiceNow platform design
• Act as technical lead for new module implementation
• Work with internal business units to implement process improvements using the ServiceNow platform.
• Work with leadership to create roadmap of ServiceNow future state.
• Act as technical lead for ServiceNow upgrades.
• Work with internal teams to design advanced automations using Powershell, SSH, Rest, SOAP, and other technologies.
• Design integrations with ServiceNow platform.
• Oversee code review. Set coding design standards.
• Work with Scrum master to review enhancements and stories.
• Recommend new module usage in ServiceNow to align with Mercy strategies.
• Oversee customer facing portal design.
• Maintain platform performance.
• Mentor junior developers.
• Develop mobile app roadmap.

Employs a systems engineering approach to design complete and complex frameworks and system and designs at a conceptual and logical level; consults with, or assists Solution Delivery Teams with physical designs as needed All positions in this job family participate, to some degree, in the following activities: Develop strategies, frameworks, and approaches for enterprise-wide systems to align with and influence business needs Working with applicable IT managers, leads establishment of IT Policies, Standards, Guidelines and Design Patterns Analyze marketplace, industry, company, technology trends and best practices, vendor products and services, etc. to inform and influence business and IT direction Assists with definition of system and infrastructure specifications, interfaces, working parameters for hardware and/or software performance, function and compatibility Conceives system interfaces and business application prototypes; identifies, analyzes and resolves system design weaknesses; influences the shaping of future IT solutions by contributing to the framework (architecture) used across multiple solutions or systems

Qualifications:

• Experience: Twelve (12) years of relevant technical or business work experience.
• Required Education: Bachelor's degree in related field, specialized training, or equivalent work experience.
• Other:

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.