Job details
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Vacancy TypeRemote
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Pay$56,467 - $95,993 a year
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Job TypeFull-time
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Remote JobsRemote Writing Jobs
Description
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.Diversity & Inclusion, is simply who we are and what we do.
ICF is seeking a full-time Communications Specialist to work remotely in support of our team. This essential role will develop and send content and messaging (e.g., handouts, newsletters, talking points, e-mails, digital content) to legal service providers and Afghan arrivals navigating in the U.S. immigration system. The Communications Specialist will support the development and implementation of communications plans, strategies, and activities, including disseminating messages through various channels (e.g., email, website, SharePoint, social media) and operating e-mail, social media, and other dissemination and scheduling technology and software.
The Communications Specialist will report to the Communications Manager and interact with project directors, managers, and staff in the Immigration Legal Services for Afghan Arrivals project (ILSAA) to support communications needs. This is a remote, full-time, exempt position that may occasionally require travel up to two times per year.
Key Responsibilities
- Create a variety of communications and marketing materials and tools, including e-mails, social media posts, newsletters, handouts, web content, talking points, and more which are clear and understandable to target audiences.
- Assist with the authoring, proofing and quality control of all communications materials.
- Organize and manage content and develop taxonomies for digital information sharing platforms such as SharePoint and websites.
- Contribute to the development and maintenance of internal digital content guidance documents, including the style guide, image guidelines, audience personas, marketing manual, and others as needed.
- Coordinate tasks, teams, and timelines toward developing and maintaining content, including facilitating discussions with stakeholders and subject matter experts to develop content, ensuring content is reviewed and approved in a timely and efficient manner in line with our processes, and taking ownership of keeping content and digital platforms updated on an ongoing basis.
- Support development of strategic communications plans, including identifying target audiences and their needs; developing communications goals, objectives, and targets; and designing strategies to meet goals that align with the project’s work plan.
- Implement dissemination and communications strategies and activities, including developing and managing timelines, stakeholder and team engagement and review, approvals, scheduling, testing, sending, tracking, and reporting.
- Coordinate recruitment and maintenance of outreach contacts, including managing sign-ups and unsubscribes, segmenting contacts for targeted messaging, and monitoring, tracking, and reporting on contacts to measure reach.
- Support monitoring and tracking reach and engagement related to dissemination strategies, including e-mail opens and clicks, e-mail contacts, social media engagement, and website traffic and engagement.
- Support development of dissemination infrastructure within an organization, including implementing technology and software solutions as needed and working with organizational staff and stakeholders to set up and maintain communication processes, loops, mechanisms, tools, and contact lists.
Required Qualifications
- Bachelor’s degree in English, Communications, Public Relations, Marketing, Journalism, or related field.
- A minimum of 2 years of experience in message and/or web content development OR writing/editing.
- 2-5 years of experience executing broad range of communication and media strategies.
- Must be able to obtain a tier 2 security clearance
- Must have resided in the U.S. or U.S. territories for 3 of the last 5 years
- Experience with e-mail, social media, and digital writing best practices.
- Experience developing content using existing brand and style guides in alignment with client and industry standards.
- Ability to organize content and use plain language, tone, and voice to meet needs
- Strong communication, organizational, and interpersonal skills.
- Project management and coordination skills.
- Excellent organizational skills and solid attention to detail with the ability manage multiple projects, deadlines, and priorities in a fast-paced environment.
- Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel).
- Proficiency in using graphic design to develop e-mail, Word, and PowerPoint templates, logos, and banners and one-pagers, handouts, and publications.
- Display a high degree of initiative and ability to work independently and in a team-oriented, collaborative environment.
- Strong leadership, interpersonal, problem-solving, and strategic thinking skills.
- Comfortable working with remote teams.
Preferred Qualifications
- Familiarity with federal Plain Language Guidelines.
- Familiarity with writing for Section 508 requirements.
- Experience in identifying new communications technologies and channels to strengthen communication, dissemination, and reach.
- Experience applying strategic communications principles to change management and organizational change projects.
- Experience in child welfare or the health and human services field.
- Experience in the federal and government contracting environment.
Professional Skills
- An understanding of, and responsiveness to, diverse cultural, linguistic, and socioeconomic contexts is necessary.
- Ability and willingness to apply racial equity and intersectional framework to all areas of work.
- Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
- Excellent oral and written communication skills.
- Superior attention to detail in all aspects of work.
- Strong team player with the ability to build relationships, develop rapport, work with teams, and work independently.
- Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.
- Strong organizational and time management skills.
#ILSAA
#LI-CCI
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO & AA policy
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please [email protected]
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:Know Your Rights
andPay Transparency Statement.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$56,467.00 - $95,993.00
Nationwide Remote Office (US99)
Table
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AdressReston, VA
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