Customer Service and Data Entry Professionals - New York

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program

Seeking friendly Customer Contact Professionals to engage customers to help ensure their policy information is correct while offering a positive customer experience. (NO sales or appointment setting.)

We Offer:

• Opportunity for Remote Work (conditions apply, must provide own computer and reliable internet)
• Competitive Pay Starting at $15.00 per Hour
• Health and Dental Insurance
• 3+ Weeks of Paid Time Off
• 8 Paid Annual Holidays (includes 1 holiday of your choice)
• Retirement Benefits (participation conditions apply)
• Paid Meal Breaks
• Annual Bonus Potential
• OutServing Our Community Hours (to get paid when you volunteer)
• Employee Development
• Job Diversity
• Stand-up Desks in the Office
• Free In-Office Coffee and Tea!

Qualifications/Skills:

• Active Listening
• Professionalism and Patience
• Excellent Customer Service Phone Skills
• Strong Computer Keyboarding
• Accurate Data Entry of Customer Information
• Continuous Process Improvement Mindset Appreciated

Sample Full-Time Schedule:

• Monday & Tuesday - 10:30 AM to 7:00 PM, Remote Work
• Wednesday & Thursday- 9:00 AM to 5:00 PM, Onsite
• Friday 9:00 AM to 4:00 PM, Onsite

We are open Monday - Thursday 9:00 AM -7:00 PM, Friday 9:00 AM - 4:00 PM. (No weekend hours.) Full-time and part-time positions are available.

Located in Macedon New York, approximately 10 minutes from Fairport.

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

COVID-19 considerations:
OutServ follows CDC recommendations.

Ability to commute/relocate:

• Macedon, NY 14502: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Macedon, NY 14502