Customer Service/Scheduler

About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

Job Description: Customer Service Representative

Responsibilities:
- Conduct outbound calling to customers to address their inquiries and provide assistance
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Handle customer complaints and resolve issues in a professional and timely manner
- Collaborate with other team members to ensure excellent customer service delivery
- Stay updated on product knowledge and company policies to effectively assist customers

Experience:
- Previous experience in a customer service role is preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think critically
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications

We offer competitive compensation and benefits packages, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

To apply, please submit your resume along with a cover letter highlighting your relevant experience in customer service.

Job Type: Part-time

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Paid time off
• Parental leave
• Work from home

Experience level:

• 1 year
• Under 1 year

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Office
• Remote