Customer Support Rep - Call Center (Remote)

Benefits

• Dental insurance
• Health insurance
• Vision insurance

Full job description

Remote Customer Support Representative (Strong Typing Skills)

• You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 10 Mbps/sec up and down.

Job Duties:

• Answer incoming customer inquiries
• Document a customer’s conversation during a call
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and information to customers in accordance with the company's policies and call guidelines.
• Other duties as requested

Job Qualifications:

You have a High School diploma or GED
Excellent typing skills
You know how to juggle multiple tasks at the same time
You have good listening skills and professional phone etiquette
Ability to read and follow instructions for specific customer resolution tasks
Basic knowledge working with computers in a work environment

We provide Medical, Dental, and Vision.

CGS is an EEO/AA Employer/Male/Female/Vet/Disabled