Deployment Specialist

Botrista provides beverage solutions to foodservice operators by leveraging easy-to-use equipment (the DrinkBot) alongside a line of pre-packaged ingredients (BiBs) to deliver a variety of craft beverages, including infused teas & lattes, flavored lemonades, iced coffees and more! Botrista enables brands to add a mini-tea shop to their menu without the operational complexities. Operators can now offer high margin items without the investment in a full bar. Our system takes up just 5-sq ft and enables customizable drink recipes at the touch of a button. We automate the portioning, dispensing and mixing process to deliver a fresh and consistently blended product in under 20 seconds.

Position Summary:

The Operations Associate will lead multiple installations through third-party, as well as the coordination and evaluation of outside Third-Party partners. The person in this position will assist with formal site surveys, installation planning, and lead deployment roll outs.

Responsibilities:

• Coordinate and schedule site surveys and installations
• Prepare / inspect materials and paperwork for installations
• Communicate site survey and installation schedules to external clients, internal team members [Sales, and any outsourced teams
• Ensure accuracy and completeness of work orders
• Coach other team members on installation and site survey procedures
• Oversee installations and installation team, resolving any issues as needed
• Manage the Equipment delivery coordination for installations
• Data collects on all in-house installations and close all jobs out in our workflow management software when complete
• Maintain regular, reliable, and punctual attendance
• Other duties as assigned
• Manage install work Orders backlogs, track install work order aging, and communicate planned and ready backlogs to third party service providers and Techs

Requirements:

• Bachelors or Associates Degree or equivalent in work experience
• Ability to write effective correspondence to customers and coworkers
• Demonstrated knowledge and proficiency with equipment maintenance planning in a mid and high-volume environment
• Demonstrated proficiency with MS Office Suite, Word, PowerPoint, with a significant emphasis on Microsoft Excel
• Extremely professional in terms of appearance, phone manner, and group presentation skills

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work setting:

• Remote

COVID-19 considerations:

• Yes, we follow the city policy.

Education:

• Bachelor's (Required)