Desktop Investigator II

APEX Investigation
APEX Investigation is a leader in Insurance, Workers' Compensation, Liability and Human Resource Investigations. Our experience investigating thousands of cases, and our ability to adapt to the ever-changing laws impacting our clients gives APEX the leading edge in defending frivolous, exaggerated or fraudulent claims.
Desktop Investigator
The Desktop Investigator is responsible for conducting various types of social media and background investigations.

What You'll Do

• Social media research
• Public record research
• Open-source intelligence
• Utilize 3rd party databases to build leads and assist with investigations
• Analysis and documentation of findings catered to the objective of each assignment
• Cross-referencing data to draw actionable conclusions that increase the success of our field investigators
• Identifying additional investigative services applicable to each case
• Assist with quality review and training other investigators

Day To Day Responsibilities

• Conduct social media investigations, background investigations, medical canvasses, and skip trace assignments.
• Prepare investigation reports
• Monitor social media accounts and update clients on recent activities that are relevant to the investigation
• Conducting searches for various types of public records which include criminal, civil, business filings, professional licenses, insurance claims, etc.
• Utilize comprehensive databases, software, and online tools to assist with investigations
• Review investigation reports from other investigators to ensure quality
• Provide training and feedback to other investigators

Requirements and Qualifications

• Applicants must be able to perform all job responsibilities from a secure and private home-based location.
• Experience in insurance investigations with emphasis in Workers’ Compensation fraud or personal injury claims
• Ability to analyze complex information and present it in easy-to-understand terms
• Strong problem solving and communication skills
• Familiarity with popular social media platforms
• Skilled in open-source intelligence and internet research
• Experience with public record research
• Familiarity with the California court system
• Experience with Microsoft Office
• Experience with phone canvassing for medical records is a plus
• Experience with skip tracing or locating individuals through various research methods is a plus
• Experience retrieving public records is a plus
• A bachelor’s degree in criminal justice, criminology, or related major is preferred

Job Type: Full-time
Hourly Rate: $17.10 - $22.00 per hour
Benefits Offered to Full-time Employees

• Medical
• Dental
• Vision
• PTO
• FSA
• Simple IRA Plan
• Mileage and Travel Reimbursement for Surveillance and Claims positions

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to their race, creed, color, disability, sex, sexual orientation, national origin, age, religion, Vietnam era Veteran’s status, political affiliation, or any other non-merit factor.
After making a conditional offer of employment, the company will conduct a job-related background check. A comprehensive background check may consist of prior employment verification, motor vehicle records, professional reference checks, education confirmation and/ or criminal record and credit checks. Third-party services will be hired to perform these checks. Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.
**After an offer is made and accepted, the employer will comply with the Immigration and Nationality Act I-9 requirements to establish your identity and employment eligibility.