General Office Operations Support

Benefits

• 401(k)
• 401(k) matching
• Family leave
• Opportunities for advancement

Job Description:

Great people make Schneider Electric a great company.
The Order & Invoice Manager enables proper flow of our Digital Services orders and revenue by ensuring lines are accurately entered, invoicing and revenue recognition requirements are met, and costs are properly allocated to each job. This problem solver is proactively mitigating potential issues and ensuring financial integrity.
Order & Invoice Manager Responsibilities:

• Assists with all administration processes for Digital Services; promoting teamwork, flexibility, and customer satisfaction.
• Coordinates service contract activation process by invoicing orders & setting up contracts in SAP, then notifying contract managers using Bridge Front Office.
• Researches status of customer orders and invoices, resolving any issues and providing information to internal and external stakeholders
• Proactively analyzes and adjusts customer orders per business requirements and communicates change information to the appropriate parties.
• Provides guidance for order entry on moderately complex orders
• Acts as a liaison between the Business Development Managers, Inside Sales, Project Managers, and the Digital Services teams.
• Proactively investigates scheduling and/or invoicing requirements to identify & resolve problems of moderate complexity.
• Coordinates new processes and manages challenges
• Manages and ensure cleanliness of backlog
• Manages revenue recognition
• Submit credit requests
• Load costs on jobs
• Process credit card transactions
• Work with multiple teams and businesses to ensure timely invoicing and revenue recognition
• Run reports to reconcile financials
• Revenue forecasting
• Performs other related duties as assigned

Qualifications:

Order & Invoice Manager Requirements:

• Passion for problem solving
• Strong attention to detail and good record keeping
• Excellent communication and presentation skills.
• Confidence and skillful at negotiation.
• Strong organizational
• Adept decision-making skills
• Experience in customer service

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k) + match, and more. Click here to find out more about working with us: http://se.com/us/careers
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are a real value for the company. See what our people have to say about working for Schneider Electric. https://youtu.be/C7sogZ_oQYg
Let us learn about you! Apply today.

About Our Company:

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€34bn global revenue
128 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.