Intake Coordinator: Volunteer (10-20 hours Part Time, Fully Remote Optional, Flexible Hours)

Benefits

• Cell phone reimbursement
• Flexible schedule
• On-the-job training

Description:

Position Title:

Volunteer Intake Coordinator

Salary Range: $20.50 - $22.50/hour

Supervisor: Director of Enrollment & Matching

Department: Enrollment & Matching

Job Type: Part Time, Non-Exempt

Location: Remote, anywhere in the United States.

Hours: 10-20 hours per week, daytime and evening. Flexible to your schedule and volunteer schedules

Closing Date: Open until filled

Primary Function of the Position

The primary purpose of this position is to interview and assess potential volunteers for eligibility into the Community Based program, ensuring that our standards for documentation, data management, and risk management are upheld.

BBBS is seeking candidates who have daytime and evening hours with flexibility to work and schedule interviews on their own time.

Essential Job Functions

• Interview and assess diverse volunteers for eligibility for the program. This includes:
• Schedule and conduct in-depth, virtual interviews
• Provide a program orientation and overview, including volunteer expectations, the enrollment process, and next steps
• Lead coaching conversations, applying our Justice, Equity, Diversity, and Inclusion values
• Ensure a high-level of proficiency in applying child safety and risk management throughout all aspects of job duties
• Gather and review collateral information, as needed. This includes, but is not limited to, volunteer background checks, public domain search, references, counseling forms and surveys.
• Write detailed and comprehensive assessments based on participant interviews, including objective observations, recommendations for the right match, and additional training needed
• Complete all necessary database entries according to agency standards, with adherence to confidentiality
• Ongoing check-in’s with supervisor for case consultations and caseload review

2. Create a positive public awareness of BBBS and contribute to the overall success of the agency in order to achieve the BBBS mission.

• Maintain knowledge of community needs, resources, and networks
• Communicate in a professional manner with external constituents
• Work collaboratively to achieve results as specified in the annual business plan
• Positively represent BBBS in the larger community
• Contribute to the overall success of the agency in order to achieve the BBBS mission

Requirements:

Qualifications

Education and Experience

• Bachelor’s degree in social services or related field. Or meet one of the following qualifications:
• Within 6 months of completing bachelor’s degree
• AA degree and 2 years relevant work experience
• No degree, 4 years of relevant work experience

Knowledge, Skills and Abilities

• Experience with handling confidential and sensitive information
• Experience with interviewing and assessment writing
• Strong interpersonal skills
• Ability to exercise good judgment, make sound decisions & problem solve
• Strong writing skills and the ability to communicate professionally with internal and external constituents
• Goal oriented, with a strong commitment to quality and results

About BBBSTC

Big Brothers Big Sisters Twin Cities has been creating and supporting youth mentoring relationships for over 100 years. Since our inception, we have partnered with more than half a million Twin Cities youth by:

• Meeting with a committed caring adult mentor 2-4 x a month
• Accessing resources for Bigs, Littles, and families to keep matches going strong
• Connecting with qualified professionals dedicated to youth development
• Receiving guided support throughout their developmental years to achieve their full potential

Justice, equity, diversity, and inclusion (JEDI) is an integral part of our mission and values. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all stakeholders.We strive to ensure that all voices and perspectives are heard and honored.

Physical Requirements

This role must be able to remain in a stationary position for the majority of the time.

Benefits

We care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. We recognize the need for flexible scheduling and remote work. Employees are able to work with their supervisors to identify a schedule that works best for both them and the agency. We offer on the job training and $25/month cell phone reimbursement.

How to Apply

Qualified candidates can apply online via this link: BBBS Careers . Include a cover letter and resume.

Our hiring process includes phone screens and in-person interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.

Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at [email protected]. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.