Investigative Research Specialist - Social Media - Remote Position

Delta Group is a national, full service investigative firm, family owned for over 30 years. We have serviced many of the largest insurance companies, third party administrators, self-insureds, and PEOs in the country. Our services are unrivaled, and we are highly dedicated to the fight against insurance fraud. As the face of fraud has adapted and changed, so have we. We have rebranded our 35-year-old company with a fresh look and clean name to represent our group for the next 35 years.

Delta is committed to providing an unparalleled customer service experience, ongoing development of innovative surveillance technology, and continuing to deliver the industry’s leading results.
Delta is looking to fill a full time Investigative Research position with a focus on Social Media reporting. Below is the desired criteria.

Responsibilities:

• Research pertinent information via social media platforms including, but not limited to Facebook, Instagram, Tik Tok, and Twitter
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails
• Reviews files, records, and obtain information to respond to request
• Perform data entry efficiently
• Conduct background investigations
• Handle sensitive and confidential material and information with discretion
• Conduct verification via phone

Knowledge, Skills, and Ability Requirements:

• Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook
• Excellent English and grammar skills, written and verbal
• Must possess the ability to work efficiently and accurately
• Must be detail-oriented
• Must be organized
• Ability to learn quickly
• Strong problem solving skills
• Good customer service skills
• Must manage multiple tasks and prioritize appropriately

Work from Home Opportunity

Work Schedule: Monday - Friday; 8:00 a.m. - 5:00 p.m. EST (Hours can be adjusted based on geographical location)