Key Accounts Manager (Metal Manufacturing)

Position Summary

Responsible for representing Steffes in the promotion and sales of Steffes products. Responsible for maintaining a factory representative image in the designated market region.

Steffes Core Values

Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.

Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.

Teamwork: We believe people achieve much more by working together.

Integrity: We follow through and keep our word while being open, honest, ethical, and fair.

Safety: We view our co-workers as family members of our business and strive to ensure safety for all.

Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.

Key Responsibilities

• Establish contact with existing accounts and understand and grow their product business with Steffes.
• Work with new customers to establish relationships and increase business for Steffes.
• Establish appropriate field management in sales territory.
• Establish contacts, promote and sell Steffes products, and follow up as needed.
• Maintain customer master files and follow up records.
• Participate in regional trade shows demonstrating the Steffes product line.
• Assist in the development of promotional materials.
• Assist in the development and implementation of a marketing program for assigned region.
• Stay abreast of market trends.
• Work with engineers regarding new products and/or changes.
• Responsible for obtaining the knowledge needed to understand the sale, application, and use of Steffes products.
• Responsible for projecting future expenditures for the fiscal budget.
• Participate in the Steffes product training agenda, as required.
• Submit updates of activity in area (quotes, sales, etc.) and weekly sales reports.
• Provide sales projections for assigned region.
• Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
• Helps company meet its Strategic, Quality, and Safety objectives.
• Other duties may be assigned.

Core Expectations

Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.

Quality - Actively support and participate in Quality Improvement.

• Take immediate action in unsafe situations.
• Adhere to all safety standards; thus, promoting safe practices to ensure a safe environment.

Conduct - Demonstrate and support the Steffes Code of Conduct.

Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:

• Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.
• Striving to deliver the best quality in daily work.
• Promoting a positive image of Steffes and its products.
• Being timely and punctual in attendance and following all policies and procedures.

Job Requirements/Qualifications

• Bachelor’s Degree in business administration, marketing or engineering
• 5+ years of outside sales experience
• Travel will be required – up to 25%
• Working knowledge of personal computers and software including word processing and spreadsheets.
• Important personal attributes: good telephone etiquette, thorough, patience, well organized, and service oriented.

-OR-

• An acceptable combination of education and experience

Physical Demands of Position

• This position requires walking, sitting, or standing to a significant degree
• Must have the ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds
• Must have the ability to climb ladders and/or stairs
• Stooping, crouching, kneeling, and bending
• Handling, feeling, and gripping would be required for some activities
• This role may be subject to internal and external environmental conditions

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Profit sharing
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Experience:

• Outside sales: 5 years (Preferred)

Work Location: In person