Partner Integrations Specialist

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

About the team

At Zillow Group, we are revolutionizing the real estate industry to make home a reality for more people. As the most-visited real estate website in the United States, we help individuals find and win their dream homes through digital solutions and innovative technology. Our mission is to provide exceptional experiences for agents, brokerages, and teams. Come join us!

ABOUT SHOWINGTIME+
ShowingTime+ is a brand under Zillow, Inc. that is revolutionizing the real estate industry by providing innovative products and services to benefit agents, brokers, and Multiple Listing Services (MLSs). Our comprehensive technology suite includes ShowingTime, dotloop, Bridge Interactive, Listing Media Services, and Listing Showcase. With our innovative solutions, we are modernizing the way real estate professionals operate and empowering them to achieve new levels of success in their businesses.

About the role
We are seeking a highly skilled Partner Integrations Specialist to join our team. In this role, you will have the opportunity to make a significant impact by deploying, managing, and supporting the integration of our Showings Services, Offer Manager, and MarketStats in a variety of systems. As a Partner Integrations Specialist, you will work closely with our MLS partners, vendors and internal teams to understand integration requirements and ensure a smooth data flow between systems. You will be responsible for configuring and deploying the integration, ensuring seamless operation, and troubleshooting any issues that may arise. Your expertise in managing data integrations will be crucial in ensuring the accuracy and reliability of real estate data within our systems.

Key Responsibilities

• Deploy and manage the integration of our Showings Services, Offer Manager, and MarketStats.
• Collaborate with MLS partners and vendors to understand integration requirements and ensure seamless data flow.
• Configure and exchange metadata, manage certificates and keys, and set up trust relationships between ShowingTime and the Identity Provider (IDP).
• Provide ongoing support and maintenance of integrated data, solving issues, and ensuring data flows seamlessly.
• Collaborate with users and stakeholders to understand their needs and provide effective data support.
• Monitor data quality, perform regular data checks, and implement improvements to optimize integration processes.
• Adapt to changing business needs, thrive in a fast-paced environment, and demonstrate flexibility.
• Debug XML/XSL/XSLT and validate data with legacy CallCenter.
• Monitor data queue logs and conduct feed sync/catch-up after multiple failures.
• Conduct Linux GREP environment searches and perform cleanup of production and QA environments.
• Compare Web API and RETS, handle agent/office role changes, and support RETS Excel client usage.
• Provide getObject/Photo support, assist with ADISupport/process monitoring, and set up migrations/conversions.
• Manage special jobs and configurations, such as CRON jobs.
• Solve issues related to SSO configurations or integration problems.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $34.30 - $54.70 Hourly. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are a highly analytical and diligent professional. You possess a customer-centric approach and enjoy collaborating with users and partners to understand their needs and provide effective support. Your exceptional problem-solving abilities, adaptability in a fast-paced environment, and dedication to maintaining high data quality standards make you an invaluable asset in managing MLS integrations and ensuring reliable real estate data. You are a good communicator, able to convey complex technical concepts to both technical and non-technical collaborators. Your professionalism and ability to foster strong client relationships through polite, courteous, and effective communication set you apart in this role.

Qualifications:

• Bachelor's degree in a quantitative field such as engineering, computer science, or analytics.
• 1-2 years of experience in a relevant role, demonstrating a solid understanding of the responsibilities and requirements.
• Strong analytical and data visualization skills, with the ability to extract meaningful insights from complex datasets and present them in a clear and concise manner.
• Proficiency in SQL, with experience working with database structuring tools such as XML, DMQL2, RETS, and Web API.
• Familiarity with the underlying protocols used in Single Sign-On (SSO) implementations such as SAML, OAuth, or OpenID Connect.
• Understanding of how to configure and integrate applications or services to work with the chosen Identity Provider (IdP).
• Proficiency in Excel, along with a general understanding of how data pipelines work.
• Familiarity with basic web markup languages such as HTML.
• Basic understanding of how the web functions, including the basic components of web requests used by web browsers when opening pages.
• Familiarity with built-in devtools in Chrome and Firefox.
• Superb communication skills, with the ability to distill complex issues and detailed analyses into simple, structured frameworks accompanied by concrete action plans.
• Capable of working across different teams and influencing business partners to establish realistic goals and prioritize data-driven solutions.
• Experience in presenting results and insights to senior leadership in a clear and compelling manner.
• Ability to thrive in a fluid and fast-paced environment, demonstrating adaptability to changing business needs.
• Keen eye for detail and commitment to maintaining high data quality standards across integrated systems.
• Exceptional problem-solving abilities, allowing for quick identification and resolution of data-related issues or challenges.
• Customer-centric mentality and enjoyment in working closely with users and partners to understand their needs and provide effective support.
• Proactive and self-motivated, taking ownership of projects, ensuring timely delivery, and effectively prioritizing tasks in a dynamic environment.
• Dedication to staying updated with the latest trends and advancements in MLS integration and data management, evolving knowledge and skills.

Transferrable Skills
Here at Zillow – we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.