Process and SOP Specialist

Background:
Plant Grow Harvest (PGH) is a vertically integrated, multi-geography seed, fresh, and specialty potato business with operations in five locations across the country and planned expansion in additional regions. PGH also offers in-house supply chain solutions, brokerage, and consulting solutions for major potato businesses across North America. We are positioned for industry-leading growth and seeking additional talent to oversee operational execution and make a substantial early impact on the trajectory of the company.

Since its inception, PGH revenue and profitability have continued to grow. With an aggressive expansion and investment strategy, PGH leadership expects the business revenue to grow five times over the next few years. Team, product, and processes are critical to our success as we are recruiting high performers with extensive experience that can perform and manage multiple functional responsibilities.

Our lean organizational structure will allow PGH to control costs and achieve its profitability targets while recruiting best-in-class talent. As a lean organization, it is required that we maintain a collaborative work environment with focus and dedication to achieving the desired results.

The position of Process and SOP Specialist is a newly formed role that will play a critical role in refining our processes; formally documenting best practice SOPs; enhancing onboarding, cross-training and cross-education; driving transparency and visibility to key drivers; and effectuating overall improvements throughout the organization.

Responsibilities:

• Analyze current business processes, identify areas for improvement, and develop optimized workflows and standard operating procedures.
• Collaborate with cross-functional teams to gather information on existing processes and procedures.
• Create clear, concise, and comprehensive documentation for all identified processes and SOPs.
• Train employees on newly implemented processes and SOPs and provide ongoing support to ensure their understanding and adoption.
• Regularly review and update existing processes and SOPs to ensure they remain relevant and effective.
• Monitor process performance and identify opportunities for further optimization
• Assist in the development and implementation of process management tools and software.
• Foster a culture of continuous improvement and lean methodologies in the organization.

Requirements:

• Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• Proven experience in process analysis, process mapping, and SOP development, preferably in a similar industry.
• Experience in implementing and promoting lean, continuous improvement, and Kaizen principles and practices.
• Strong analytical and problem-solving skills, with the ability to identify inefficiencies and develop effective solutions.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Detail-oriented, with the ability to create accurate and comprehensive documentation.
• Familiarity with process mapping tools and software (e.g., Visio, Lucidchart).
• Strong understanding of quality control and equipment maintenance; understanding the challenges associated with handling perishable products is a plus.

Strong preference for candidates in the Tucson, AZ or Cincinnati metro area. Expect travel to exceed 50% of work week unless local to Tucson/Cochise, AZ.