Program Coordinator, Scholarships

Benefits

• 401(k)
• 401(k) matching
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students offers an excellent benefits package:
SUFS Total Rewards

Medical - HSA/FSA - Dental - Vision
Company Paid Disability - Life Insurance
401K Match - Tuition Reimbursement
Generous Time off Policy - Professional Development

Position Overview

The Scholarship Programs team is responsible for understanding and addressing the legislative requirements that govern our products, particularly in relation to scholarships and funding programs. The Scholarship Programs team collaborates with the Policy, Innovation, and Empowerment (PIE), process improvement/program responsibility, and compliance teams to understand product requirements and enhancements. In partnership with cross-functional teams, the Scholarship Program team reviews and communicates relevant information to the Product Management team to guide product development and enhancement efforts.

This Scholarships Program Coordinator is responsible for helping to implement the strategic, tactical, and operational agendas of the Scholarships Programs Department. The coordinator plays a crucial role in the management and administration of our scholarship programs. Program Coordinators will ensure the smooth operation of the programs, coordinating activities, tracking and maintaining tickets submitted for system issues, and providing assistance to core program stakeholders. This position requires accuracy, precision, confidence, adaptability, flexibility, and confidentiality.

Essential Functions

• Assist the Scholarship Program Director in developing and implementing strategic plans, policies, and procedures for the scholarship programs.
• Provide critical support to the Program Director and other team leaders, as needed, to help run the day-to-day functions of the organization.
• Serve as the primary point of contact for program-related inquiries, providing timely and accurate information to applicants, recipients, and external stakeholders.
• Conduct preliminary research on a variety of topics; draft materials as needed.
• Collaborate with internal teams, such as finance, legal, and communications, to ensure compliance with program guidelines, financial reporting, and communication strategies.
• Support the selection and award process, including organizing review committees and compiling evaluation feedback
• Assist in the preparation of program reports, presentations, and other materials for executive leadership, board members, and external partners.
• Maintain program databases and tracking systems, ensuring data accuracy, confidentiality, and integrity.
• Coordinate program-related events, workshops, and training sessions, both virtually and in-person, to educate stakeholders and promote program awareness.
• Contribute to continuous improvement efforts by gathering feedback, conducting research, and suggesting enhancements to program processes and procedures.
• Support the Program Director in developing partnerships with external parties to enhance the experience for customers
• Analyze data and prepare it accordingly so that the Program Director and other senior members of the Scholarship
• Programs team can make informed decisions.
• Stay informed about legislative changes, policy updates, and best practices in scholarship program administration, sharing relevant information with the Program Director and team.
• The above is a representative summary of the primary duties and responsibilities performed by the employee. The incumbent may be required to perform other additional duties as assigned.

Minimum Qualifications

• Three to five years of experience assisting leadership.
• Skilled at communicating with senior leaders and board members.
• Excellent cognitive and emotional management skills.
• Excellent decision-making and problem-solving skills.
• Ability to lead and develop individuals and teams.
• Experience in process management and improvement.
• Experience managing confidential information properly.
• Strong commitment to the organization’s two core values.
• Ability to use Microsoft Windows and Microsoft Office

Knowledge, Skills & Abilities

• Ability to inform and advise the leadership on critical decisions.
• Ability to continually improve strategic, tactical, and operational processes.
• Ability to effectively interact with senior leadership members and all levels of employees.
• Ability to deliver important messages in a professional, confidential, and tactful way internally and externally.
• Ability to help employees create, implement, and continually improve personal development plans.
• Ability to implement and coach effective management and leadership practices.
• Proficiency in using a variety of computer software applications, especially Word, Excel, Smartsheet, and other MS
• Office programs.
• Ability to analyze data to determine trends and inform decisions.
• Effective oral and written communication skills.
• Exceptional diplomacy and interpersonal skills, including active listening.
• Keen observational skills and attention to detail.
• Ability to establish priorities and meet deadlines.
• Excellent time management skills.
• Ability to maintain a high level of confidentiality.

Other Attributes

• A self-starter, solution-focused, and most importantly, realize that you are joining something that is a mission larger than your job, your career, and even this organization.
• Enthusiasm to learn and take on new tasks.
• Ability to work independently.
• An understanding of the complexities surrounding a matrix organization.
• Highly organized, detail-oriented, and self-motivated.
• Collaborative mindset and strong interpersonal skills.
• Remains positive in high-pressure and stressful situations.
• Demonstrates critical thinking, communication, and relationship-building skills.
• Action oriented and results-focused.
• Flexible and resourceful approach.
• Independent problem solver.

Core Values

Step Up For Students believes strongly in two key core values. It is the responsibility of all employees to demonstrate these values in their everyday work in order to maintain a positive and effective organizational culture.

Everyone is an asset.

Every event is an improvement opportunity.

Physical Demands

This position regularly requires the abilities of standing, walking, sitting, grasping, talking, hearing, seeing and depth perception.

This position may require monthly travel. Ability to travel via air and/or automobile is required.

Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.