Quality Control Specialist

Job Description

About Guaranteed Rate Companies:

The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, Guaranteed Rate Companies has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. The company has cemented itself as an industry leader by introducing innovative technology, offering low rates and delivering unparalleled customer service. Honors and awards include: Top Lender for Online Service for 2018 by U.S. News & World Report; Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinancing by NerdWallet for 2021; HousingWire’s 2020 Tech100 award for the company’s industry-leading FlashClose℠ technology; No. 3 ranking in Scotsman Guide’s 2021 list of Top Retail Mortgage Lenders; Chicago Agent Magazine’s Lender of the Year for six consecutive years; and Chicago Tribune’s Top Workplaces list for seven consecutive years. Visit rate.com for more information.

What's the Role?

Quality Control Specialist (QCS) is responsible for re-verifying key borrower and loan file components. This will include but is not limited to: Verification of Employment/Income, Verification of Deposit, CPA Letters, Tax Returns, Gift Letters, Verification of Rent, Verification of Mortgage, and Credit Reference Letters. The (QCS) will not review or evaluate the re-verification received. Re-verifications may be ordered via written, electronic, or verbal attempts.

Qualifications:

• Basic mortgage documentation knowledge
• Microsoft Office, including Excel
• Good phone skills
• Excellent time management skills
• Encompass Knowledge Preferred
• ACES software Knowledge Preferred
• Compensation $35,000-$40,000k annually

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.