Reimbursement Coordinator

Job Purpose:

The Reimbursement Coordinator is responsible for all coordination of payment posting, balancing and monitoring/auditing of the payment posting/processing functions between Healthcare Administrative Partners, LLC, (HAP), the vendor and the client representatives for all assigned clients to achieve complete and accurate deposit posting.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Handle all reimbursement duties for at least one client with minimal complexity and in training to receive full client load.
• Coordinate with clients, staff and supervisor to resolve payment questions and issues.
• Responsible for responding to vendor questions and daily queries from internal departments within twenty-four to forty-eight hours.
• Verify payment postings are performed accurately and timely for all payments, denials, refunds, recoupments, adjustments and correspondence daily.
• Review daily bank deposit which includes bank statements, emails from client and all other methods client provides deposit information by
• Ensure all appropriate payments and electronic fund transfers are properly recorded on appropriate spreadsheet.
• Reconcile daily and monthly postings against audit journals, balancing to cash logs and bank statement.
• Monitor outstanding variance of unposted cash to ensure end of month deadlines can be met, reporting to supervisor when variance is greater than forty-eight hours of un-posted cash.
• Monitor and balance payment and cash logs.
• Resolve all balancing issues between payment log and deposits to Centricity and bank statement.
• Work with Reimbursement Liaison to resolve complex cash posting issues.
• Resolve all postings in Hold Account following documented procedures.

Additional Functions:

• Provide posting/balancing documentation to supervisor as requested.
• Provide client updates of the cash report.
• Take accountability for personal productivity and quality output.
• Develop and implement improvement plans when output fails to meet targets.
• Maintain target or higher productivity rating consistently.
• Take and pass all training courses, as assigned, within given deadlines.
• Perform other duties as assigned.

Knowledge and Skills:

• Demonstrated problem solving skills.
• Strong decision-making ability.
• Ability to solve complex mathematical computations.
• Strong oral and written communications skills.
• Proficiency in Libre or Microsoft applications, including Word, Excel and Outlook.
• Ability to work under deadlines and time restraints.
• Ability to plan organize and prioritize work independently with minimum supervision.
• Ability to read, interpret and carry out oral and written instructions.
• Have strong understanding of operating a personal computer, computer system navigation and good data entry skills.
• Ability to accept and utilize supervisory feedback in a positive manner.
• Demonstrated understanding and compliance with HIPAA privacy requirements.

Education and Work Experience:

• High School Diploma or GED required

Values

Ability to demonstrate understanding and apply our workplace values.

• Customer First; Define success through our clients’ success.
• Accountability; Honor our commitments and exceed expectations.
• Integrity; Honest and transparent in our interactions with each other and our clients.
• Diversity; Value different views and experiences in pursuit of equity and inclusion.
• Expertise; Driven by our intellectual curiosity and desire to learn.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Type: Full-time

Pay: $15.00 - $17.55 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Reimbursement: 1 year (Required)