Sales Solutions Specialist

As a Sales Engineer, you will play a crucial role in driving the growth of our business by combining your technical expertise with your exceptional communication and interpersonal skills. You will collaborate closely with our Clients, Sales and Client engagement teams to understand customer needs, provide technical insights, and demonstrate the value of our telehealth solutions. This role offers an exciting opportunity to be a key contributor in expanding the reach of Carenet Health's innovative healthcare offerings.

Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.

Responsibilities:

• Domain Expertise: Possess a deep understanding of Carenet Health's products and services across the verticals of Payor, Provider, Health Services and Pharmacy, staying up-to-date with the latest features and industry trends. Serve as the primary sales engineer resource for the sales team.
• Curiosity and continuous learner: characteristics required for the position to continuously advance with the company and clients.
• Create urgency: The ability to create your own deadlines based on the needs of the clients and our internal teams.
• Always anticipating what is ahead and working to avoid concerns/constraints. Required to think quickly and be nimble to find optionality to get to yes.
• Solution Presentations: Deliver compelling product demonstrations and presentations to potential clients, showcasing the unique benefits and functionalities of our solutions. Tailor presentations to address specific customer needs and challenges
• Requirements Gathering: Collaborate with the Sales team to gather and understand customer requirements, pain points, and objectives. Translate these requirements into effective solutions that highlight the value proposition of our products.
• Sales Engineer Collaboration: Provide expert guidance and recommendations to clients, helping them understand howCarenet Health's solutions can effectively address their challenges and goals.
• Proof of Concept: Lead the creation and execution of proof of concept (POC) initiatives to showcase the feasibility and effectiveness of our solutions in real-world scenarios.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and client engagement, IT to ensure seamless communication and alignment of information throughout the sales process.
• Client Relationship Building: Cultivate strong relationships with key stakeholders at potential and existing clients, acting as a trusted advisor.
• Market Insights: Provide valuable feedback to the product development team based on customer interactions and market insights, contributing to the continuous improvement and innovation of our solutions.
• Requirements Documentation: Prepare and maintain documentation, including solution designs, integration guidelines, 18 month persistent roadmap and best practices, to support the sales processes.
• Proven experience as a Sales Engineer, Solution Engineer, or similar role in the industry. Preference for healthcare experience with digital CX.
• Strong solution aptitude and ability to understand complex healthcare concepts.
• Excellent communication and presentation skills, with the ability to convey information to the buyer audience.
• Proficiency in explaining journey mapping, implementation processes, managing expectations with the client and internal.
• Ability to collaborate effectively with cross-functional teams and manage multiple priorities.
• Customer-centric mindset with the ability to build strong relationships and understand customer needs.
• Willingness to travel as needed for client meetings and industry events. Anticipate 20%-25% travel requirement.
• Ability to develop the collateral alongside marketing as the industry continues to rapidly change.
• Some support of spark page and updates as needed for enterprise level prospects.
• Experience with solutions or healthcare technology is a plus.
• This role does include a Base salary plus Sales Incentive Plan. This role is a commission role.
• The role requires measurements that are managed each month by your manager on your progress to defined goals and
  objectives.

We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect!

More About Carenet Health

Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us—and stay with us for an average of seven years or more—because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.

Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.

Learn more at carenethealthcare.com

Job Type: Full-time

Pay: $80,000.00 - $93,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus opportunities
• Commission pay

Education:

• Bachelor's (Required)

Experience:

• Sales: 3 years (Required)
• B2B marketing: 3 years (Preferred)
• Customer relationship management: 3 years (Preferred)

Work Location: Remote