Company Details
Headquarters
Stamford, CT
Employees
1,001 to 5,000
Industry
Banks and Financial Services
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
POSITION SUMMARY
As a Senior Client Associate you will serve as the day-to-day liaison with clients, enhancing the quality of service provided and strengthening our client relationship, as well as service a portfolio of relationships while performing various banking transactions to meet our client needs and support business plans that are consistent with the financial and market development goals of Webster Bank.
Ensure compliance with regulatory requirements and with the bank’s policies and procedures. Embrace and deliver Webster’s brand values and core competencies in everyday interaction. Exhibit ethical behavior and integrity in everyday business conduct.
JOB RESPONSIBILITIES
Recognizes and acts upon opportunities to build relationships by anticipating client’s needs, providing services to meet those needs, helping clients connect with other business partners, offering information and sharing resources. Maintains confidentiality of all client information.
Works collaboratively with peers and across business lines in supporting the team and bank’s initiative in developing and improving processes, procedures and business solutions that add value and enhance the overall client experience.
Adheres to operational controls, including legal, department and regulatory procedures to ensure the safety and security of client and bank assets. Support sales and service activities of the team and refers opportunities to business partners where appropriate.
Challenges established ways of doing things by sharing resourceful ideas and solutions. Keeps abreast of policies, practices, trends, fraud alerts and information affecting the business and organization. Maintains the operational integrity of the office, including control of assets, negotiable instruments and fulfilling monthly/Quarterly Yearly reports as required. Adheres to established service level agreements with various departments.
Contributes to a positive, ethical, and respectful working environment and communicates openly with others. Models Webster Bank’s brand values and brand character both internally and externally.
Assist with the reviewing and approving of Wire transfers within respected approval authority
Serve as Coach/Mentor to Junior CA’s to ensure knowledge of Systems, Policy & Procedure and help build skills and best practices.
Ensure compliance with all regulations, policies, and procedures.
EXPERIENCE
A Senior Client Associate should have at least 8 to 10 years’ experience in performing all described functions with greater wisdom while providing guidance and training to junior Client Associates.
Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
Knowledge of business practices, bank products and services, business banking policies and procedures.
Knowledge of appropriate legislation pertaining to deposits and loans.
Exceptional multi-tasking skills, effective time management, organizational and prioritization skills as well as strong verbal and written communication skills.
Experience with Microsoft Office is required.
Strong understanding of basic accounting principles.
Please use the following language for the postings: The estimated salary range for this position is $30.00 HR to $35.00 HR. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Who We Are
Our heritage dates back to 1935, when 24-year-old Harold Webster Smith founded the bank with $25,000 borrowed from family and friends. Then known as First Federal Savings and Loan of Waterbury, Connecticut, our purpose was to help make homeownership a realistic dream for people, and our values centered on putting people first. Over the years, we have expanded to become a leading regional bank in the Northeast with over $25 billion in assets and 176 banking centers from greater New York City to Boston. Today, we offer the full range of financial services, delivered by close to 3,000 employees. But while we have grown, our core values have remained unchanged. We still put people first -- acting with responsibility, respect, ethical behavior, citizenship and teamwork. We call these principles The Webster Way. They bring us together, set us apart, and create an unshakeable core that is unique to Webster. By following The Webster Way, we ensure that we’re living up to our customers and each other. The Webster Way - We take personal responsibility for meeting our customers’ needs. - We respect the dignity of every individual. - We earn trust through ethical behavior. - We give of ourselves in the communities we serve. - We work together to achieve outstanding results.
Diversity
Our differences are our strength. One of our most important core values is to respect the dignity of every individual. For our employees, it means fostering an inclusive environment that embraces the unique ideas and contributions of a diverse workforce. We believe that diversity is critical to our growth, innovation and capabilities as a financial services institution. Being able to draw upon the diversity of perspectives, experiences, cultures, genders, and age allows us to adapt to our fast-changing environment and ensures our competitive advantage.
Why Work Here?
A rewarding life starts with a meaningful career. Being passionate about making a difference in people's lives is what working at Webster is all about. Since our founding in 1935, we've maintained a values-guided culture that goes above and beyond - for our customers, communities and each other. A wide range of career options is just the beginning of what Webster can offer you. Just explore our career pages and you'll see. The more you know about Webster, the more you'll understand how you can build a meaningful career and a rewarding life as a Webster employee.
New Graduates
If you’re looking for a meaningful career with opportunity for advancement, Webster is where you belong. We are committed to investing in your professional development and will empower you to take charge of your career. From student internships to employee workshops, we provide all the tools and support you need to grow as a professional and a person. Summer internships: A 10-week internship with Webster Bank gives students the opportunity to work side-by-side with Webster Bankers to gain valuable experience, knowledge and skills. Each internship has clear learning objectives and provides students with broad exposure to our lines of business. Rotational program: If accepted into our two year rotational program, you will get the experience, exposure and education you need to build a successful career in financial services at Webster.
Choose 1 of 5 key business tracks:
- Commercial Lending/Credit Risk
- Finance
- Community Banking
- Bank Operations
- Information Technology
College recruitment fairs: We attend college and university career fairs to give students the chance to learn about the benefits of working at Webster and explore our career offerings. Webster Bank University: Online and in-person classes help you build the personal and professional skills you need to succeed at Webster and in life.
Benefits
We know you have an active, busy life. Our goal is to make it as rewarding as possible. That’s why we offer a comprehensive benefits package that provides “life” solutions to help you take care of your health, your family, and your financial future. Our health and wellness benefits provide ample opportunity for you to relax, renew, and maintain a healthy lifestyle. We also offer financial discounts and opportunities to help you increase your financial well-being.
Our benefits package includes:
- Medical plans
- Dental benefits
- Vision plan
- Prescription benefits
- Life insurance benefits
- Disability benefits
- Health savings accounts (HSAs)
- Health reimbursement accounts (HRAs)
- Flexible spending accounts (FSAs)
- Wellness incentives
- Paid time off (PTO)
- Paid holidays
- Matching 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Employee Bank (exclusive employee discounts on our financial services)
- LifeStages Employee Assistance Program (EAP)
Webster's commitment to EEO / Affirmative Action
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity and affirmative action employers M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, physical or mental disability or handicap, protected veteran status, or any other characteristic protected by law.
Headquarters
Stamford, CT
Employees
1,001 to 5,000
Industry
Banks and Financial Services