Service Billing Processor

Job Title: Service Billing Processor
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Location: Corporate Office St Louis, MO
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SUMMARY

Primary responsibilities of the Service Billing Processor include creating invoices, forwarding to customer for payment. Additional responsibilities include general data entry, answering overflow phone calls, creating dispatches, providing customer support and resolution, communicating effectively with other team members while maintaining a high level of customer satisfaction, among other office duties.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Converts completed dispatches in ESC into Invoices while ensuring all necessary charges and information such as tax coding, shipping charges, part pricing and labor rates are entered correctly
• Processes all warranty claims to manufacturers accurately and in a timely manner
• Answers incoming phone calls and gathers necessary information to enter a service dispatch; or forwards caller to the appropriate person to handle non-service call related requests; correctly enters service calls in the Dispatch Software as necessary
• Provides a daily report for all invoices processed
• Other duties as assigned
• SALARY
• Salary: $15.00 to $20.00 /hour

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have effective communication and interpersonal skills
• Ability to effectively work with all levels of internal and external contacts
• Able to deal with change, delay or unexpected events

Service Billing Processor

EDUCATION and/or EXPERIENCE

• High School or equivalent

COMPUTER SKILLS

• Basic computer skills

CERTIFICATES, LICENSES, REGISTRATIONS

N/A
OTHER SKILLS and ABILITITES

N/A
PHYSICAL DEMANDS

• Normal office requirements
• Dexterity for typing, using a telephone and for entering data into the computer

Employee Name: ______________________________________

Employee Signature: ___________________________________

Date: ________________________________________________

2
Service Billing Processor

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Physical setting:

• Office

Schedule:

• Monday to Friday

COVID-19 considerations:
In person training required (Minimum 2 weeks) candidate must reside within 50 miles of St Louis Mo, Kansas City, Mo or Nashville, TN. CSI follows CDC quidelines

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: Remote