Surest Strategic Account Partner - National Accounts - Remote Eastern and Pacific Time Zones Preferred

Benefits

• 401(k)
• 401(k) matching
• Health insurance

Surest, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.

The Large Market Account Partner is a key contributor within the Revenue function and manages client relationships with the large and jumbo channels to satisfy, retain, and grow Surest (Formerly Bind)'s customers. The Large Market Account Partner will be the relationship owner for an assigned portfolio of clients. This role is part of a dedicated Revenue team responsible for retaining and growing client relationships with Surest (Formerly Bind).

This is an opportunity to:

• Grow, partner to create strategies and stories, developing approaches to deliverables and communications, and interact with executives to have an impact on the clients healthcare journey
• Join a culture that is energetic, collaborative, and mission driven
• Partner with incredibly talented colleagues
• Have a voice into the evolution of the company!

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Growing the portfolio book of business and developing and delivering, plan design and communication approaches, go-to-market approaches and outcomes, that are in alignment with Surest (Formerly Bind) and customer strategies
• Lead complex Plan Sponsor engagements, including managing overall service delivery, strategy, financial evaluations, plan design, communications, and renewal
• Interact, collaborate, and partner with senior leaders and C-Suite level executives on the Surest (Formerly Bind) and
• Plan Sponsor strategy, while building trust and relationships to navigate challenging situations
• Understands key market and regulatory dynamics of the insurance industry segment and well as the Plan Sponsor's industry segment
• Serves as the relationship lead, responds to questions and concerns to ensure customer success and proper account management, such as plan and performance reviews, tailored marketing, and communications, and ensuring the resolution of escalated or sensitive cases
• Understand customers' business challenges, health and wellness strategy, industry trends and consult on how Surest (Formerly Bind) can help them achieve their objective
• Provides leadership and guidance to analyst function that serves as support to you and the Plan Sponsor
• Upon notification of sale, work closely with the Sales and Implementation teams to establish a client specific implementation and change management plan
• During the Implementation Process, work closely with Plan Sponsor to establish a solid working relationship and understanding of customer needs, structure, and path to success
• Participate in open enrollment/member recruitment activities as requested
• Develop strategies for retention, growth, and plan design efficiencies/changes
• Participate in user acceptance testing to validate solutions meet requirements
• Monitor the service model performance and details, identifying and resolving issues and prioritizing and delivering on improvements
• Manage broker/consultant relationships (if existing) for the delivery of the service model

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4-year college degree or equivalent experience
• Solid account management experience specifically working with large employer HR function
• Solid skills in Microsoft Office (PowerPoint, Excel are ideal)
• Ability to travel 20% on average

Preferred Qualifications:

• Health Insurance/Heath Care industry experience
• Startup experience
• Proven working in an ambiguous, fast-paced environment
• Proven Agile, ready to change direction on the fly
• Proven solid consulting, relationship management, communication and business development skills
• Demonstrated ability to develop and deliver on client strategies to deliver value and grow accounts
• Proven self-starter who operates with minimal direction
• Demonstrated ability to build relationships with large, and/or national employers
• Proven ability to Interact and work with senior leaders and C-Suite level executives
• Proven ability to set realistic goals, manage expectations and prioritize needs of competing interests (client, operations, information systems, internal and external partners, sales)
• Proven ability to organize and schedule people and tasks to develop realistic action plans
• Proven excellent communication skills, both verbal and written
• Proven ability to work in fast paced, dynamic organization
• Demonstrated results orientation and ability to execute on goals
• Proven ability to manage high volume of details with precision and excellence in short and inflexible timeframes

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.