Technology Specialist

Benefits

• Adoption assistance
• Continuing education credits
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement

 
Details
Department: Applications and Platforms
Schedule: 8 hour shift, Monday-Friday
Location: REMOTE

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

• Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.

Responsibilities

Job Summary:

Works with assigned customers/vendors to deploy business application systems and provides technical support in one or more information technology disciplines.

Responsibilities:

• Responds to user problems by listening, clarifying, and responding effectively. Troubleshoots most application problems independently.
• Participate in on-call rotation
• Possesses and applies working knowledge of at least one technology environment to address and resolve problems.
• Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
• Writes support documentation in a clear, concise manner and according to standards.
• Share knowledge effectively within the work team.
• Manages customer expectations and ensures prompt and complete customer service. Forms productive networks with internal and external customers and the vendor community.
• Participates in the design of technical requirements for the application/solution.
• Analyzes complex business and competitive issues and discerns the implications for systems support.

Complexity of Work:

• Within the scope of the job, it requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

 
Work Experience:

• 2 year of application support experience required.
• 4 years of application support experience preferred.
• Clinical, Rev Cycle or ERP application experience preferred.

#AscensionTechnologies #LI-REMOTE

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences
No additional preferences.
#techsponsored

Why Join Our Team
When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify