Urdu Call Center Specialist

Job Summary:

We are looking for a highly motivated and customer-oriented Urdu Call Center Agent to join our team. The ideal candidate will have strong communication and interpersonal skills, and be able to work independently and as part of a team. The Urdu Call Center Agent will be responsible for providing customer service to customers in Urdu, resolving customer issues, and upselling products and services.

Responsibilities:

• Answer inbound calls from customers in Urdu
• Resolve customer issues in a timely and efficient manner
• Upsell products and services to customers
• Document all customer interactions in accordance with company policies
• Maintain a positive and professional attitude at all times

Qualifications:

• Fluency in Urdu
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• High school diploma or equivalent

Job Type: Full-time

Salary: From $1.00 per year

Experience level:

• 1 year

Work setting:

• Call center
• Office
• Remote

Language:

• Arabic/English (Preferred)