Vendor Management Analyst 1

Overview:

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Responsibilities:

• Develops and manages a vendor procurement and oversight program, and monitors adherence throughout the organization.
• Assists in defining and developing vendor management methods, governance standards, processes and metrics for monitoring vendor performance against defined SLAs.
• Provides support to Compliance Department personnel as it relates to the evaluation and management of risk related to third party entities, and their continued compliance with regulatory and contractual requirements. Proactively identifies issues and emerging risks and takes action to resolve or escalate as appropriate.
• Creates and promotes standardization in the organization’s materials used with vendors – ranging from contract terms specific to SLAs, to RFP/RFI materials used in identification and selection of vendors.
• Develops, in collaboration with management, service/product specific RFP materials, as well as tools for vendor scoring and the vetting process.
• Leads the development and implementation of governance documents and trains personnel on their responsibilities relative to vendor management.
• Establishes the procedures necessary to support vendor management, risk evaluation, and the use of corrective action plans when required to mitigate vendor compliance/performance failures. Develops ongoing status reports regarding the actions, outcomes, and closure of any corrective action plans imposed upon poorly performing vendors.
• Provides support to contract managers for their successful operational relationship management, problem resolution, and service excellence.
• Creates end-to-end alignment between vendor performance/service delivery and organization goals.
• Identifies and evaluates opportunities for supply chain improvements with vendors to reduce costs.
• Establishes score-carding programs with selected vendors for use during re-procurement, contract renewal decisions, and to support innovative quality performance programs.
• Works on other risk and compliance duties as assigned.

Qualifications:

• BS/BA degree in Business Administration, Finance, Accounting, Information Systems, or other related area of concentration or 1-2 years (or more) of relevant professional experience.
• Excellent written and verbal communications skills. Ability to manage multiple deliverables of significant scope and impact within sensitive timeframes, and prioritize work flow.
• Ability to work with different levels of personnel (e.g., across Operations, Finance, Information Technology,
• Legal/Compliance, Marketing, Customer Service and/or Human Resources).

Required Skills:
The successful candidate will have excellent analytical and investigative skills. Preferred additional qualifications:

• Understanding of internal controls and relevant vendor compliance frameworks.
• Knowledge of reporting procedures and record keeping best practices.
• Prior vendor management, compliance, risk management or audit experience.
• Experience with metrics to monitor business satisfaction with vendors and to reevaluate business needs.
• Strong computer skills (Access, Excel, Outlook, Word). Self-reliant and able to motivate others.
• Ability to work well under pressure in a fast paced, high growth environment.
• Commitment to continued education through professional educational workshops.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,000 . In addition, PCG provides a range of benefits for this role.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.