VENUE FIND SPECIALIST, USA

OFFICE LOCATION: US REMOTE BASED

As an international team of award-winning event management experts, we combine creative flare with logistical expertise and deliver client-led technology, all which produces outstanding and all-encompassing event management solutions.

Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we’re everything that our clients need today. In May 2021, we became part of the TripActions Group, now Navan, and together we are setting the agenda for the future of business travel.

As a result of continued growth, we are expanding our events team. In return for your energy, enthusiasm and hard work, Reed & Mackay offers a rewarding career, a friendly working culture, with excellent development opportunities and a strong benefits package. We have ambitious growth plans, and you will be an integral part of those plans, supporting clients to create the best events possible.

PURPOSE OF THE ROLE:

• To deliver all the venue find requirements to existing and new client accounts and be a trusted advisor to clients within this specialist area
• To provide the highest possible level of personal venue finding service to key clients
• To develop relationships across all areas of Reed & Mackay sharing best in class market knowledge of venue and event service facilities and providers and thus supporting clients’ key objectives in arranging events
• To ensure maximum revenue generation in all areas of Reed & Mackay Events while always ensuring significant return on investment to the client

KEY AREAS OF RESPONSIBILITY:

As a primary client liaison of the Events Department, you will further the vision and goals of R&M by providing outstanding support across the US.

• To build effective working relationships and maintain regular communication with key individuals from all areas of the business
• To continually improve and update own product knowledge through targeted activities and attendance of familiarization trips, presentations and site visits
• To promote a professional image of Reed & Mackay Events to all clients and suppliers
• To attend all meetings both internal and external deemed relevant, participating, and contributing as necessary
• Training in all relevant Navan/R&M Systems

CORE SKILLS, KNOWLEDGE AND EXPERIENCE:

• Previous meeting or event planning experience preferred
• Professional oral and written communication skills required
• Proficient MS Excel, Word, and PowerPoint skills along with the technical aptitude to learn new technology
• Prior experience in effectively handle multiple projects/demands
• Ability to negotiate positive outcomes
• Basic knowledge of Cvent preferred
• Proven record with strong customer service skills

Reed & Mackay is proud to be an equal opportunity employer. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, citizenship, veteran status, gender identity or expression, marital status, sexual orientation, genetics, and any other federal, state, or local protected class.

To apply for the Venue Find Specialist US position, please forward your resume to [email protected].